Shipping Policy

Shipping

 Shipping costs are calculated during checkout based on your order’s weight, destination, and amount. Shipping payment will be collected with the purchase. This price will be the final price for shipping cost to the customer.

Delivery Terms

We ship from our different stores, so:

 Transit Time Domestically

 In general, domestic shipments are in transit for 8 – 20 days.

 Transit time internationally

Generally, orders shipped internationally take transit for 8 – 25 days.

Dispatch Time

Orders are usually dispatched within 3-6 business days of payment of an order.

Our warehouse operates Monday – Friday during standard business hours, except on national holidays, when the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be minimal.

Change Of Delivery Address

For a change of delivery address requests, we can change the address any time before the order is dispatched.

Items Out Of Stock

If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.

Delivery Time Exceeded

If the delivery time has exceeded the forecasted time, don’t hesitate to contact us so we can conduct an investigation.

Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they can follow the progress of their shipment based on the latest updates made available by the shipping provider.

Customer service

For all customer service inquiries, please email us at support@shopvetements.com